Frequently asked questions
About appointments, colouring and the products in the shop.
Appointments
How do I book an appointment?
Choose your treatment and a day on the appointments page: you’ll see right away which times are still free. You can also simply call.
Can I change my appointment?
Yes, free of charge up to 24 hours beforehand. Just call or email us.
Why is a day grey in the calendar?
Then the treatment you chose no longer fits anywhere that day, or the salon is closed. A shorter treatment may still fit.
Colour
Do I need a skin test before colouring?
If it’s your first colour with us, yes. Drop by a few days beforehand; it takes five minutes.
Shop
Can I collect products?
Yes. Choose Collect at the salon at checkout and take them home after your next appointment.
Do you ship too?
Within the Netherlands, with PostNL. Shipping is free from €40.